Our Care Team

Our management and support teams comprise experienced and qualified people who have a vocation for care work. We encourage our staff to continually develop through our in house training and development programme.

The management team includes a variety of professionals with an impressive range of experience and skills covering Care, Quality, Governance, Operations and Training and Development. All the Team are passionate about quality care – a resume of their experience is provided here along with a statement on what they believe regarding good quality care.

 

Everyone had a voice! For me as a new employee in Saracen, your way of inducting me and others into Saracen has given me a full confidence that I am actually in the right company and have increased my sense of confidence, responsibility, knowledge and skills to prove myself as a competent support worker. The class was full of gaining knowledge and full of smiles, laughter and you cheering us up when we get answers to questions correctly. It was generally amazing!
New employee

Dr Jonathan Mawdesley-Thomas – BSc (Hons), MBBS

Founder & Director

Dr Jonathan Mawdesley-Thomas – BSc (Hons), MBBS

Founder & Director

Jonathan is the founder of Saracen Care and Nominated Individual. He was a local GP for many years, including out of hours provision and continues to be GMC registered. His experience means we can provide care for high-dependency adults with complex medical needs. He liaises with primary and secondary care professionals – talking the same language – during assessment, treatment, monitoring and review to ensure timely and proactive care. Jonathan regularly visits services supporting and advising the staff team.

“Treat others as you, yourself, wish to be treated.”

Julia Everard BSc (Hons)

Co Owner & Managing Director

Julia Everard BSc (Hons)

Co Owner & Managing Director

Julia is co-owner of Saracen Care, as well our Registered Manager. Julia has responsibility for the company’s regulatory and legislative compliance requirements and oversees business growth and development. She has over 20 years of experience in environmental consultancy, managing teams and major projects prior to joining the Health and Social care sector in 2010. As well as a BSc (Hons) degree; Julia has an Extended Level Diploma in Strategic Management and Leadership (Level 7) from Gloucestershire College, for which she received the Outstanding Achievement award for her research project work entitled – “Training or Learning? – Effectiveness in the Care Sector”. More recently, she has completed the Quolux LEAD & GOLD Strategic Leadership and Business Development programmes for company owners and Directors. She was awarded “Highest Achieving Leader” by her business peers.

“Endeavour to understand the world from the perspective of the individual – put yourself in their shoes.”

Rebecca Hopton

Director & Nominated Individual

Gloucestershire

Rebecca Hopton

Director & Nominated Individual

Gloucestershire

Becci has been with Saracen Care since 2014 and has an extensive career across health and social care which commenced in 2003. Becci has worked with children, adults and older people so brings with her a wealth of knowledge across the age groups. She has supported people with a range of different needs, including the elderly, learning disabilities, physical disabilities and mental health conditions.

 

Having worked in a leadership capacity at various times since 2005 Becci leads by example and her particular focus is to encourage independence and to ensure the people we support reach their best potential. Since joining Saracen care Becci’s career has progressed to a Senior Leadership role.

 

Becci has completed her Level 5 in Health & Social Care and furthered her development by completing a bespoke Leadership program developed with Quolux, a local Business Consultancy.

"I am passionate about promoting independence, equality and providing person centred care and support, to enable individuals to achieve good outcomes and have a good quality of life. Working in partnership with stakeholders, Managers and staff at Saracen care to ensure bespoke support is delivered keeping the individual is at the heart of what we do."

Emma Prowse

Director

Swindon

Emma Prowse

Director

Swindon

Emma has a background in supporting adults with learning disabilities, physical needs, acquired brain injuries, and mental health conditions. She has significant experience of managing various settings including residential homes, supported living and community support.  Since joining Saracen Care in 2019, Emma has progressed from management roles into leadership, and is part of the Senior Leadership Team.  She has continued to develop the Swindon area of the business to go from strength to strength.  She has a strong drive to positively work in Partnership with stakeholders in order to achieve common goals.  She believes individuals should have wonderfully ‘ordinary’ lives and that everyone should be able to experience the same opportunities!

 

Emma has a Diploma Level 5 in Health and Social Care, Adults and Young Persons, and has gained an Award from the Institute of Leadership and Management Award in First Line Management, inclusive of Mentoring. To support Emma’s progression into Senior Leadership she took part in a bespoke Leadership program developed with Quolux, a local Business Consultancy.  Emma has previously been a Registered Manager which she believes gave her great insight in ensuring quality and governance runs through the business, and personally gave her the drive to progress herself.

“I believe that everyone has the right to live the life that they choose and that, as a care provider, we should be supporting goals in the best way we can with the least restrictions to that individual. Every day presents new opportunities and experiences. By empowering not just the people we support, but also the staff and management teams, I believe the best possible outcomes can be achieved. Saracen Care are committed to supporting individuals to live their best lives. I personally am committed to do my very best for individuals. Its important we create a positive, open and transparent culture within our organisation, and we take on board any learnings and are genuinely committed to make a difference.”

Jade Bullock

Head of Operations

Swindon

Jade Bullock

Head of Operations

Swindon

Jade joined Saracen Care in 2020 having had experience working as a support worker, senior support worker, and Care Manage, prior to reaching the Head of Operations role. She has worked in the sector since 2015, and began her career in care and support because she is passionate about helping people and giving them the confidence to be the best versions of themselves. Jade has worked with people with a range of disabilities, autism and mental health conditions across a range of settings and enjoys each day being different.

Outside of work Jade trains to compete in bodybuilding competitions. The dedication and commitment is a characteristic which is reflected in her day to day working as she supports and empowers people to achieve goals and ambitions of their own.

Jade has a Bachelor of Law (LLB) degree and Level 1 & 2 qualifications in British Sign Language. Jade has also undertaken the Level 5 leadership in adult care qualification.

“I believe that everyone should be given the experiences and opportunities of life that make them feel happy, fulfilled, and content.”

Steve Johnson

Care Manager

Swindon

Steve Johnson

Care Manager

Swindon

Steve has worked in the sector since 2003 and has supported adults and older people. Before working in social care, Steve spent a period of time in the Royal Navy, serving in the Persian Gulf and other deployments around the globe. This provided him with the opportunity to develop transferable skills and to understand the importance of routine and structure for some of the people we support.

 

Steve has supported people with learning and physical disabilities, autism, and mental health diagnoses. In addition to this, he has spent a number of years working with individuals who have complex clinical needs.

 

Having previously been an Assistant Area Manager for a care organization, Steve has an understanding of ensuring individuals receive high-quality support despite them residing across a dispersed geographical area. Steve prides himself on managing a dedicated staff team and brings with him an enthusiasm for bringing out the full potential in both staff and the people we support. Steve has a Level 5 qualification in Leadership in Health & Social Care.

“I feel passionate towards empowering the people we support to achieve their goals and lead lives that are full of happiness, fun and laughter.”

Mariama Ibrahima

Care Manager

Swindon

Mariama Ibrahima

Care Manager

Swindon

Mariama has worked for Saracen Care since 2013. She began as a support worker and has grown with the organisation, becoming a Team Leader and now a Care Manager.

Mariama sees supporting people as a vocation having worked since school in a number of settings across health and social care. Her ambition is to make a positive difference and improve the quality of life for people we are supporting. She believes that this should happen on a day to day basis, as well as for longer term objectives such as working towards a holiday or employment.

Mariama supplements her extensive experience with a Level 3 Diploma in Health & Social Care.

Sabrina Saunders

Care Manager

Swindon

Sabrina Saunders

Care Manager

Swindon

Sabrina started her career in 2013 as a support worker in a rehabilitation unit for people who had suffered acquired brain injuries. She worked her way up the career ladder to Senior Support Worker and then Team Leader. She then found a role as a Deputy Manager and worked up to Care Manager. She has worked with people who have learning disabilities, autism, acquired brain injury, complex support needs and different mental health diagnoses. Prior to starting a career in the care and support sector, she provided support for a family member which is what led her to help more people achieve their goals and make a difference to their lives, however small.

Outside of work, she participates in raising charitable funds for a Childrens Hospice in Maidenhead.

Sabrina believes that leading by example and working in a person-centred way helps to ensure that the people we support have the best chance to develop the confidence they need to take a leading role in their own support needs. In turn, empowers them to make their own choices, to be as independent as possible and achieving their aspirations.

Sabrina currently holds an NVQ 5 in Leadership and Management in Adult Health and Social Care.

"I believe that the most important aspect of our role is giving others the happiness we want for ourselves. It can take only one act of kindness to make a lasting difference"

Debbie Gayfer

Care Manager

Swindon

Debbie Gayfer

Care Manager

Swindon

Debbie started her career as a volunteer youth worker over 20 years ago working with 10- to 16-year-old prolific offenders with the Youth Offending Team, moving on to become an Electronic Tagging Officer for offenders living in the community. Over the last 7 years, Debbie has been working as a Team Manager with semi- independent care leavers with complex needs, and adults with a learning disability. Debbie has an NVQ level 3 in Health and Social care and is in the process of completing her QCF Level 5.

“I am passionate about supporting people with needs in the community and allowing them to be fully involved in making decisions around their support and care.”

Nkosi Khumalo

Care Manager

Swindon

Nkosi Khumalo

Care Manager

Swindon

Nkosi has worked in this sector since 2010. He has experience in supporting young adults with learning disabilities, autism and mental health conditions with a range of supported living settings. Nkosi joined Saracen care in 2019 as a Team leader and has grown with the organisation becoming a Deputy Care Manager in December 2020. Nkosi demonstrates his passion for providing person centred care in all areas of his work. He believes that it is essential for support staff to promote independence and has led teams to support people to achieve their goals and live their best possible lives. Nkosi also has a BA (Hons) in Business Management.

“I personally believe that compassion is the key to providing a truly person-centred service. It is important to me to see the people we support are given every opportunity to progress, develop and to be independent.”

Charli Nettle

Care Manager

Swindon

Charli Nettle

Care Manager

Swindon

Charli has worked in the health and social care sector for 6 years, after finding her passion for care in college. Charli has worked in a variety of roles, including a Volunteer, Support Worker, Service Lead, and most recently Care Manager, joining Saracen Care in June 2023.

 

Charli’s roles have given her the opportunity to support people who have a range of needs, including autism, learning disabilities, mental health, elderly people and people living with dementia. The majority of Charli’s experience has been working with individuals with profound and multiple learning disabilities, supporting adults who are non-verbal and have complex health and care needs. From this, Charli gained invaluable skills and recognised her commitment to making a difference in the lives of vulnerable adults.

 

Charli holds a Level 5 Qualification in Health and Social Care.

"I feel privileged that I found a career that I am passionate about at a young age, which inspired me to progress professionally and gain valuable skills. I love the work that I do, and I strive to provide the people we support with the best care & support to enable them to live their best life!"

Alex Turner

Head of Quality Assurance

Swindon

Alex Turner

Head of Quality Assurance

Swindon

Alex has been working in the Health and Social Care sector since 2016. He has held roles such as, Learning Disability Broker, Assistant Care Manager for young people and adults with needs within the Learning Disability Transitions Team and most recently a Contracts and Monitoring Officer for a Local Authority. Alex was responsible for monitoring compliance of service providers in line with the Local Authority and the Clinical Commissioning Group frameworks and the Care Quality Commission standards. This has provided him with transferable skills and experience within the Health and Social Care sector.

“I am passionate about delivering high-quality person-centred care and support enabling individuals to live as independently as possible within their own environment.”

Ben Yates

Quality Co Ordinator

Swindon

Ben Yates

Quality Co Ordinator

Swindon

Ben has worked for Saracen Care since April 2020, prior to this he was management in the hospitality industry. He started with Saracen Care during lockdown as a support worker and found he had a real passion for the role. This allowed Ben to progress to Senior Support Worker and then become a Team Leader. Recently Ben decided to make the move over to the quality team, where he will be delivering staff training and undertaking quality projects to enhance the lives of both the staff and the People we Support.

Ben is able to train staff in Emergency First Aid and in the new year will also be a Positive Behaviour Support and Management trainer as well as Mental Health First Aider for the Swindon area. In addition to this, Ben also holds a level 3 diploma in Lead adult care work.

“I am dedicated to providing Person Centred Care and supporting those around me live happy and healthy lives. Saracen Care has given me the opportunity to grow both as a person and professionally and enables me to share my passion for delivering outstanding care and support.”

Rachel Smith

Positive Behaviour Lead

Swindon

Rachel Smith

Positive Behaviour Lead

Swindon

Rachel has worked in Social Care for 12 years, starting as a support worker through to her most recent post as a dual registered manager with the CQC and Ofsted. Prior to her career in Social Care, she worked across the North West of England as a Sign Language Interpreter.

Rachel has always had a passion for supporting employees and individuals to understand and promote Positive Behaviour Support. As a PBS/PBM trainer for a number of years, understanding the functions of behaviour promoting person centred responses, led her to her role at Saracen Care as the PBS lead. By understanding what is being communicated through behaviour, we have a much higher chance of being able to respond appropriately, and support individuals to feel heard, understood and know they are at the centre of their care and support.

“To live in a world where we see a person’s ability first instead of a disability, is a world I want to live in”

Ashleigh Netherton

Learning and Development Manager

Swindon

Ashleigh Netherton

Learning and Development Manager

Swindon

Ashleigh began her career in health and social care in 2002 as a community support worker.  Her passion took her in the direction of neurodiversity, mental health, supported work and eventually, teaching and training.  Ashleigh has a level 3 diploma in health and social care, a level 5 diploma in education and training and a level 4 in counselling. She has delivered training and qualifications in health and social care at all levels since 2014 and more recently became a lead trainer on the Oliver McGowan Mandatory Training in learning disabilities and Autism programme.

“In health and social care, everything we do should be about improving quality of life, excellent, quality training that empowers and supports people is fundamental to this”

Jodie Fisher

Learning and Development Co-ordinator

Swindon

Jodie Fisher

Learning and Development Co-ordinator

Swindon

Jodie started working at Saracen Care in August 2021 as our Swindon Administrator and quickly progressed to Learning and Development Coordinator, specialising in coordinating training for all Saracen Care staff and managing our learning management system. Jodie completed her Level 3 Award in Education and Training in July 2023 to enable her to start training staff, starting with our company inductions. Jodie has previous worked in the insurance sector and as a home care worker before joining Saracen Care to follow her passion for care.

“I am passionate in helping make a difference in people’s lives and always being kind to anyone I meet.”

Rashida Brown

Care Manager

Gloucestershire

Rashida Brown

Care Manager

Gloucestershire

Rashida has recently joined Saracen Care in July 2022. She has previously worked in Hospitality management and joined health and social care in 2010.  She has experience in managing and working in services with learning disabilities, mental health, challenging behaviour as well as overseeing homeless service provisions.

Rashida’s passion has always been mental health and actively volunteers and always involved in raising money for mental health and homeless charities.

Rashida has a level 3 diploma in Health and Social Care and Mental Health Practice level 5 Foundation degree.

"I believe that everyone deserves to live a fulfilling life and we are that part of the puzzle to enable , support and encourage this to be achieved."

Tanya Coleman

Care Manager

Gloucestershire

Tanya Coleman

Care Manager

Gloucestershire

Tanya has been working in the Social Care Sector since 2012 and began her career with Saracen Care as a support worker in 2018, where she was given opportunities for professional growth through Saracens Management pathway. Throughout her time working in the social care sector, Tanya has supported individuals with a variety of needs, such as autism, learning disabilities, mental health, and physical disabilities, in addition to this Tanya has experience around challenging behaviour. Tanya is passionate about building a culture of inclusivity, by delivering person centred care to the people she supports to ensure they are living fulfilling and independent lives.

Tanya holds a BA (Honours) degree in psychology and achieved a level 3 diploma in Adult Health and Social Care.

"I am passionate about people having opportunities to live independent and meaningful lives, to be supported with kindness and compassion, and to have the freedom to make informed risks; Staff training, mentoring and an organisation which is well led and focused on personal and collaborative growth is the corner stone to both ensuring our services are safe and effective and our Teams are equipped and confident to provide people with outstanding care"

Lorna Dowd

Deputy Care Manager

Gloucestershire

Lorna Dowd

Deputy Care Manager

Gloucestershire

Lorna started her career in care in 2004 and joined Saracen Care in 2017 as a Team Leader working across all services.

Lorna has recently taken on the exciting role of Deputy Manager, working alongside Rashida.

Lorna holds her Level 5 in Health and Social Care Management.

I want to be able to help people achieve all that they possibly can with safe, effective, well led care, that is tailored to individual needs and preferences.

Jason Phelps

Deputy Care Manager

Gloucestershire

Jason Phelps

Deputy Care Manager

Gloucestershire

Jason joined Saracen Care in 2022 and has progressed within the company to his new role of Deputy Manager. He will be working with Tanya to continue to achieve the high quality of care deserved by the people we support.

Jason has a Level 5 Diploma in Leadership for Health and Social Care and a BA (Hons) Fashion and Design.

"I am passionate about equal rights and challenging the preconceptions of individual’s abilities. Having opportunities to progress and to have fun is everyone’s right."

Sarah Rainey

People Relations & Welfare Manager

Gloucestershire

Sarah Rainey

People Relations & Welfare Manager

Gloucestershire

Sarah is responsible the HR functions of the company and that staff welfare, engagement and satisfaction remains a priority for the company.

With 25 years’ experience as a Manager within the NHS Sarah brings with her an in-depth understanding of multi-disciplinary working and a commitment to high quality provision. Sarah has been with Saracen Care since 2015 and has worked in a number of roles so has a detailed understanding of all aspects of service delivery. Sarah has a BSc (Hons) in Health and Social Care, a CMI Award in Management and an ILM Level 3 Certificate in Leadership and Management.

“I feel passionate about ensuring the people we support have a staff team built around them which is personalised, effective and pro-active in order to ensure delivery of positive outcomes.”

Abi Vicary

Talent Acquisition and Media Manager

Gloucestershire

Abi Vicary

Talent Acquisition and Media Manager

Gloucestershire

Abi is our Talent Acquisition Manager. She discovered her passion for working in health care when she previously worked as a medical secretary for the NHS. Abi joined us after spending four years in the UAE working as cabin crew, where she gained a multitude of skills, such as having knowledge of providing outstanding service and being caring and understanding. Her time working for an airline has made her accustomed to putting the needs of others first.

Abi has a BA Hons in Fashion Marketing and Retail Design.

“In a world where you can be anything, be kind.”

Julie Hall

Planning and Project Co-ordinator

Gloucestershire

Julie Hall

Planning and Project Co-ordinator

Gloucestershire

Julie has worked in the care sector for over 20 years providing support and enablement for adults with learning difficulties, behaviours which may be challenging and complex needs. She has an HNC in Managing Health and Care services and completed Gloucestershire County Council’s new managers induction in 2016. Julie is one of the most long-standing members of Saracen Care and holds a vast knowledge of the people we support.

Julie works to ensure the PWS have a support team that is confident and competent to deliver the high standards of service delivery while building a rapport to ensure consistency within the team.

Julie continues to work directly with the people we support providing valuable insight to how support is delivered day to day, as well as leading by example through mentoring staff; and responding to issues and incidents as necessary.

“I feel very strongly about laying the foundations for a community built on equality, diversity and paving the way to the realisation of self-worth for all vulnerable adults.”

Alison Middlecote

Rota Co Ordinator

Gloucestershire

Alison Middlecote

Rota Co Ordinator

Gloucestershire

Alison has 20 years’ experience within Health and Social Care, supporting vulnerable adults with learning difficulties, autism, acquired brain injury, mental health and complex challenging behaviours.

Alison began her career at Saracen Care in 2021 as support worker; Her passion and drive to ensure safe and effective care, supporting and mentoring her team, and achieving positive outcomes within the services she supported in, which led her to achieve developmental goals within the organisation.

Alison embraces learning and challenges, which has supported her Growth to a Senior Support worker, Team Leader and presently input job title, where her experience and knowledge of the services and needs of the people we support are pivotal in ensuring quality of care is upheld.

When you hand good people possibility, they do great things.

Julie Wilkes

Finance Administrator

Gloucestershire

Julie Wilkes

Finance Administrator

Gloucestershire

Julie is our newly appointed Finance Administrator. She has previously worked for 18 years in the finance department for a local school, where she was responsible for a range of duties, including payroll and bank reconciliations. She is looking forward to sharing her skills and knowledge at Saracen Care.

Kindness doesn't cost a thing, yet it's the richest gift you can give.

Dawn Dunleavy BSc (Hons), FCA

Management Accountant

Gloucestershire

Dawn Dunleavy BSc (Hons), FCA

Management Accountant

Gloucestershire

Dawn has worked with Saracen care since 2017, providing a range of management accountancy services. She has responsibility for producing timely accounts for the business to enable us to both monitor our progress in achieving our aims and to meet our financial obligations.

 

As well as having a Degree in Pure Mathematics & Statistics, Dawn is a Fellow of the Institute of Chartered Accountants in England & Wales (ICAEW) and as such, she has over 35 years’ experience in working both in Industry & in Practice for a large variety of SME’s and Charities.

"I feel very privileged to work alongside the Saracen Team, providing my small part towards helping the young adults who we support, live their best lives! Knowing that you have helped someone else’s life gives you such immense job satisfaction."

Case Studies

Our Directors!

Read More

GCPA Award Winner, Toheeb

Read More

Promotion!

Congratulations are in order for our very own Aisha, as she has recently been promoted to Team Leader! All her...
Read More

Summer BBQ

This weekend our staff threw a BBQ for the people we support. It was a day filled of food, fun...
Read More

Music and Mates

Multiple care providers in the Swindon area have joined together to create inclusive events for the people we support under...
Read More

Haircut

We have an amazing achievement we would like shout about This is the first time Jonah has been to the...
Read More

Saracen Property Purchase

The beginning of this year Saracen took the opportunity to purchase a beautiful property in Swindon to enable the people...
Read More

Food Shop Anxiety

Jack was showing signs of feeling anxious when going shopping, especially when it was crowded. Staff identified quieter periods and...
Read More

Achievements

A HUGE congratulations to Ben for completing his Diploma with *Distinction*. He has worked so hard to achieve this. He...
Read More

Cycling

Ashley was supported to attend the community cycling, staff fed back “ this is a great opportunity for individuals to...
Read More

Looking for a rewarding career in care?

We are looking for support staff who aspire to help vulnerable individuals live their best lives.

Apply Now

Agencies that commission our services:

We are registered with

Cyber Essentials Secure

Cyber Essentials certification reassures our customers and stakeholders that we are working to secure our IT against cyber attack. It helps guard against the most common cyber threats and demonstrate our commitment to cyber security.