Our Services

What we do

Saracen Care enables greater choice and independence for supported individuals, facilitating good quality and safe housing options. At Saracen Care we aim to encourage and motivate people to become more self-reliant, supporting their needs whilst realising their wants and desires via a positive risk management approach.

Saracen Care is well known for successfully supporting individuals with complex needs and behaviours that challenge. By providing the right setting with top quality support and a partnership approach with all stakeholders we constantly see individuals flourish in our services. We work hard to tailor Positive Behaviour Support (PBS) and Positive Behavioural Management (PBM) plans to realise outcomes and work towards calm and fulfilled settings. Analysis of behaviours and constant tailoring of plans and support options lie at the heart of our successes.

We just wanted to put on record the amazing progress our daughter continues to make with Saracen Care. She is enjoying a wide range of activities, and her confidence and trust in those supporting her is clear to see and is a significant factor in her making remarkable strides! We as a family, as a direct result of this great progress, are able to enjoy family activities together during visits that previously were not possible. The leadership and partnership working shown by Saracen Care is a huge factor in this success. Many thanks for everyone’s hard work and commitment.

Parent of Supported Individual Feedback.

Our Quality

Saracen Care is rated as Outstanding with the Care Quality Commission (CQC).

Saracen Care:

Has thorough and rigorous systems for maintaining quality and safety for the people we support and their staff teams. We develop, monitor and review support plans which reflect strengths, desires and aspirations as well as needs.
Advocate a Positive Behavioural Support (PBS) approach to care delivered by competent and confident care staff appropriate to need with additional training specific to the individual.
Works to help individuals move forward and flourish in order to live their best life through empowerment, choice and increased independence and responsibility, advocating a positive risk management and least restrictive, strengths based approach to support.

Our regulated activity is Personal Care. We aim to meet the CQC’s Fundamental Standards
to the highest level and have an ongoing Service Development Plan to ensure constant improvement via continual learning. See our testimonials page for more details.

We gather continuous intelligence about the quality of our services from all our stakeholders, actively seeking opinion from the people we support, family and friends, professionals and staff. We receive frequent compliments about our services and the dedication and commitment of our staff.

We value our staff teams, supporting them through training and development, a good work life balance and an open honest culture with strong supportive communication at its heart.

Independently Verified Feedback Results

Survey independently conducted by Care Surveys

      
   Saracen Care
   25 Google reviews 
  Write a review 
  
 
       Posted on Google  
   
   Tinomumbonga Manjengwa 
 July 8, 2025
 
 
 Trustindex verifies that the original source of the review is Google.  I joined Saracen Care on overseas sponsorship and really enjoyed the recruitment process, very articulate and the welcome to England was amazing. This company values all its employees and the management is very considerate. They make sure the PWS get a person centred care and are as comfortable as possible, living the best of their lives.❤️
  
 
 
      Posted on Google  
   
   Sabrina Saunders 
 July 4, 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Such a brilliant company to work for!! Everyone is so welcoming and supportive and I've never felt happier with my work life. Saracen invest in the staff and support them to reach their career goals whilst giving them the skills to support individuals to live an independent life filled with fantastic opportunities
  
 
 
      Posted on Google  
   
   Alison Middlecote 
 July 3, 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Brillaint company to work for, good pay rates and lots career opportunities within the company. They are passionate and work in best interests of pws. Couldnt ask for a better company to work for !!
  
 
 
      Posted on Google  
   
   Rebecca Watson 
 June 30, 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Saracen are a great company to work for. I have never worked somewhere that has encouraged individuals to achieve positive outcomes and support their staff so well.
  
 
 
      Posted on Google  
   
   Ashleigh Netherton 
 June 30, 2025
 
 
 Trustindex verifies that the original source of the review is Google.  A lovely organisation to work for.  Great people, doing things for the right reasons.
  
 
 
      Posted on Google  
   
   Nkosi Khumalo 
 June 30, 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Been with the company for over 5 years & I've enjoyed my experience with them. Everyone is always there to help & support you.
  
 
 
      Posted on Google  
   
   Phillips Adekunle 
 June 30, 2025
 
 
 Trustindex verifies that the original source of the review is Google.  Saracen is an outstanding organisation that gives the best to the People we support and takes the well-being of the staff as a priority.
  
 
 
      Posted on Google  
   
   Becci Hopton 
 June 9, 2025
 
 
 Trustindex verifies that the original source of the review is Google.  A great company to work for,  providing fantastic support enabling individuals to live successful independently lives in their own homes. A truly motivated team dedicated to encourage others to live their best lives.
  
 
 
  
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Compassion, Respect, Empathy, Dignity, Courage, Adaptability and Integrity

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Contact Us

53-57 Rodney Road,
Cheltenham, GL50 1HX

Basepoint, Rivermead Drive

Westlea, Swindon, SN5 7EX

Tel. 01242 515162

Opt 1 Swindon, Opt 2 Cheltenham, Opt 3 Recruitment

Email. info@saracencare.co.uk