Our Services

What we do

Saracen Care enables greater choice and independence for supported individuals, facilitating good quality and safe housing options. At Saracen Care we aim to encourage and motivate people to become more self-reliant, supporting their needs whilst realising their wants and desires via a positive risk management approach.

Saracen Care is well known for successfully supporting individuals with complex needs and behaviours that challenge. By providing the right setting with top quality support and a partnership approach with all stakeholders we constantly see individuals flourish in our services. We work hard to tailor Positive Behaviour Support (PBS) and Positive Behavioural Management (PBM) plans to realise outcomes and work towards calm and fulfilled settings. Analysis of behaviours and constant tailoring of plans and support options lie at the heart of our successes.

  • Maintaining personal hygiene
  • Shopping
  • Household chores
  • Use of public transport
  • Budgeting & managing finances
  • Keeping fit
  • Being part of the local community
  • Promoting health and wellbeing

Significant goals include going on holiday, further education, paid and voluntary work and improved family relationships.

 

All the staff that work as part of the team at Whaddon are thoughtful, caring, professional and dedicated to the people they support. They are always thinking of new activities that suit both the individuals, as well as activities that allow them to be together. The whole team are very approachable, and nothing is ever too much trouble. Each member of staff also know what my son’s needs are, so I don’t have to explain anything to them, they just ‘know’. To trust other people to take care of your child (even though he is an adult!) is not an easy thing to do and the staff at Whaddon have earned my trust completely. I know that they have got my son’s best interests at heart, and I know they want him to ‘live his best life’ just as much as I do!

Parents feedback, August 2023.

 

Our Quality

Saracen Care is rated as Outstanding with the Care Quality Commission (CQC).

Saracen Care:

  • Has thorough and rigorous systems for maintaining quality and safety for the people we support and their staff teams. We develop, monitor and review support plans which reflect strengths, desires and aspirations as well as needs.
  • Advocate a Positive Behavioural Support (PBS) approach to care delivered by competent and confident care staff appropriate to need with additional training specific to the individual.
  • Works to help individuals move forward and flourish in order to live their best life through empowerment, choice and increased independence and responsibility, advocating a positive risk management and least restrictive, strengths based approach to support.

Our regulated activity is Personal Care. We aim to meet the CQC’s Fundamental Standards
to the highest level and have an ongoing Service Development Plan to ensure constant improvement via continual learning. See our testimonials page for more details.

We gather continuous intelligence about the quality of our services from all our stakeholders, actively seeking opinion from the people we support, family and friends, professionals and staff. We receive frequent compliments about our services and the dedication and commitment of our staff.

We value our staff teams, supporting them through training and development, a good work life balance and an open honest culture with strong supportive communication at its heart.

Looking for a rewarding career in care?

We are looking for support staff who aspire to help vulnerable individuals live their best lives.

Apply Now

Compassion, Respect, Empathy, Dignity, Courage, Adaptability and Integrity

Agencies that commission our services:

Annual Satisfaction Survey 2021

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We are registered with

Cyber Essentials Secure

Cyber Essentials certification reassures our customers and stakeholders that we are working to secure our IT against cyber attack. It helps guard against the most common cyber threats and demonstrate our commitment to cyber security.