Testimonials

Testimonials from Family, professionals and staff.

‘I just wanted to email you and say that my shadowing yesterday was amazing. I loved being at MG, they all made me feeling so welcome Jess was amazing with RT and I really enjoyed that shift. The people there made me feel at home and I can’t wait to work there. At Ty service, the staff were amazing and welcoming, Tracey was a great teacher and I really like the challenge there. Just wanted to let you guys know you have an amazing team and I look forward to working with everyone’.

New staff member

July 2020

‘Just a quick message to say how refreshing and uplifting it is to see the way Saracen works as a whole – especially considering the times we find ourselves in and how amazing the training is through video call. I am very much looking forward to starting work and representing the name of Saracen with pride. Previous experiences within care have unfortunately jaded my perspective, but even with just today’s training alone, those red flags have been laid to rest and my expectations have been exceeded. The interaction that we’ve had so far has been so pleasant and we’re exciting to continue with training’.

New Staff Member

July 2020

‘Thank you again for your help and could you pass onto all the staff our gratitude for all the hard work they have done to keep T both physically and mentally well during this stressful time. We know it cannot have been easy and we really do appreciate it’.

Mother of Person we Support

July 2020

‘I would just like to say that the training that I have received this week has been exceptional. It was delivered in a way that everyone could understand with involving group activities and discussions. I myself find it hard to speak out at training sessions but over the last few days I have felt at ease with having a verbal input into the group online’.

Staff Member

July 2020

‘It’s been a brilliant day. You are such a good trainer you make it relaxed. The most useful today is all the information about the company which really boosts confidence that we are working for the best. Also the presence of management is quite reassuring’.

New Staff Member

July 2020

‘Given the ongoing dialogue, I am confident that Saracen are managing it [Covid 19] well’.

CQC Inspector

May 2020

‘I’ve recently started working for Saracen and so far it’s been a very positive experience. The staff teams are friendly and welcoming, and managers experienced, supportive and passionate’.

New Recruit

March 2020

‘It is fun working for Saracen Care. Every day is different, and the management team is un-derstanding and caring’.

Support worker

March 2020

‘I have worked for Saracen Care for 10 years. I have enjoyed working for Saracen. I have al-ways felt valued and feel totally supported by management. Staff are all supportive of each other. Great place to work’.

Support worker

March 2020

‘Although I am relatively new to Saracen Care, I can say there is a significant difference to the companies I worked before. There is a lot of support, a positive culture and managers involvement’.

Team Leader

March 2020

‘May I take this opportunity to state what a privilege and pleasure it has been these past few years working in collaboration with S and her various carers from Saracen Care. Her team have always reflected highly professional values especially in regard to person centred care. I believe Mrs S gained so much from living in such a safe and happy environment’.

Mental Health Nurse

January 2020

‘I feel the staff team have been amazing, everyone has supported each other…I am so proud of all the staff that I work with, they all do an excellent job’.

Senior Staff member

January 2020

‘All went well with (individual). He obviously likes his staff team very much. Please do pass on the highest praise. They’ve done a wonderful job’.

Social Worker, Swindon

January 2020

‘I would like to give my thanks and gratitude for all the support that Saracen, especially Debbie have provided… it has been a pleasure to work with Debbie and Saracen Care’.

Clinical Case Reviewer, Gloucestershire

November 2019

‘I would like to say that your staff which come along with J are so friendly and are working so closely with J which has really helped with his transition. They really do get involved in the activities, show lots of enthusiasm, and encourages J, and join in which really helps. It is a pleasure to have J and your staff at Jamats, and we are looking forward to seeing J continue to grow’.

Manager, Jamats

November 2019

‘On first impressions it is a lovely setting and the staff and manager are very welcoming’.

Inclusion Gloucestershire

November 2019

‘I was lucky enough to be your inspector on your first outstanding inspection a few years ago. Thoroughly well-deserved and a great team’.

Suzie Knights CQC Compliance Inspector

November 2019

‘It was a really lovely, caring, nurturing environment today and it was a pleasure to spend time there’.

Care Director following service audit

October 2019

‘Becci is a very supportive manager, I know that she is only a phone call away for advice’.

Staff member

October 2019

‘Saracen Care understand this rare condition; are caring, compassionates, anticipate needs well and very respectful, M looks so much better since placement’.

Carol Dutton – Huntington’s Specialist

October 2019

‘I have been so impressed with their level of resilience, care and energy.. it is such as rarity to find staff that have such good work ethic and genuinely care about the people they care for’.

New staff member

October 2019

‘The consistency of the management and staff is work is working for the people we support, the team has been matched well to the people receiving the support enabling them to achieve good outcomes and form professional relationships’.

Staff member

October 2019

‘Staff are caring, compassionate and anticipate needs well’.

HD Specialist

October 2019

‘Saracen Care have a great reputation,… in fact they are probably the best provider in the County… my colleagues all speak positively of them’.

Clinical Psychologist

October 2019

‘So skilled at what you do keeping pace with C’s changes and know him well. There is a feeling that no other provider can do better’.

Swindon LD health professional

September 2019