Testimonials from Family, professionals and staff.

The support from Lance with JH’s transition and support package has been great and I have really valued his input & knowledge. I have enjoyed working alongside him.

Complex Care Manager - December 2023

Both Lynsey and Paula presented a positive and reputable impression to Inclusion Gloucester of Saracen Care’s core values and how they implement social inclusion, dignity and respect and their focus on a person-centred approach to care.

Inclusion Gloucester - December 2023

The senior support worker training was great from start to finish. The follow up forms/guides will ensure that we can evidence that we have everything in place to provide safe, effective care in our services.

Senior Support Worker - December 2023

Saracen Care is a very good candidate who believes that being flexible and adaptable to the needs of the staff is required to support their workforce development. Saracen Care believe learning is by doing and are they committed to improving practice. They are consistently encouraging people to step up in their career pathway and offer a variety of learning styles as well as promoting “no question is a silly question.” (Workforce Development Award – Winner Southwest)

Great British Care Award Judge Feedback - November 2023

Olivia is genuine and empathetic, the very definition of what a care worker should be. (The Newcomer to Care Award – Highly Commended)

Great British Care Award Judge Feedback - November 2023

The Emergency First Aid training was delivered in a relaxed, clear, and concise format. It covered all basis needed to potentially save a life.

Support Worker - November 2023

The trainer for our medication refresher training was very engaging and was able to provide the information required within a fun and engaging format whilst allowing everybody the opportunity to ask questions and confirm their learning.

Positive Behaviour Support Lead - November 2023

The staffing team that is in place is great, they are a great fit for JH. JH anxieties have reduced massively, and we feel that the staff team have influenced this. We are receiving half, if not a third of the calls that they used to – which is how we know that JH’s anxieties have reduced. We want to thank the staff team for doing a good job.

Parents of Person we Support - October 2023

Tanya is indeed a fantastic mentor, she recognises skills within all of her team and works hard to give them the guidance they need, and to give them opportunity to develop.

Head of Gloucestershire Operations - October 2023

Matt delivered effective First Aid training, whilst adopting a person-centred approach, ensuring all levels of understanding and abilities understood how to identify the need and delivery of emergency First Aid.

Care Manager - October 2023
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Annual Satisfaction Survey 2021

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