Enabling People to Flourish and ‘Live their Best Lives’

About Us

Saracen Care is a supported living provider, offering outstanding care and support services to adults with a health or social care need.

We specialise in bespoke support packages, developing specific solutions and opportunities for everyone. Our support is high quality and personalised, provided in supported accommodation or people’s own homes.

Our services are commissioned by local authorities and the NHS and we cover the localities of Gloucester, Cheltenham and Swindon


Staff communication is excellent. Whenever I need information, you are more than accommodating and very knowledgeable. Every effort has been made to ensure the person we support has a stable team of people around her that respect her.

Social Worker

What We Believe

At Saracen Care we believe it’s all about the Individual. We work to deliver a service that’s tailor made to assist people to live independent and fulfilled lives – their best life. We believe in empowerment and maximising an Individual’s potential; providing choice; increasing independence; ensuring a safe and secure setting; improving health; promoting wellbeing and facilitating identity and community inclusion.

We also believe that our Care and Support staff are the most important people in our Team, where communication is at the heart of our operations. A staff team that is listened to, included, developed and valued is fundamental to what we do.

We want to support people to live their best lives, through what they are able to do for themselves and as part of their community. We advocate the principles of autonomy, choice, self-determination, freedom and responsibility which are the foundations of being person centred and taking a strengths based approach – ‘what’s strong, rather than what’s wrong.’


  • Amanda Phillips, Team Leader, was crowned National Dignity in Care Winner at the 2022 Great British Care Awards. This is the second year in a row, that a Saracen Care team member, has won this award. Feedback from GBCA Judges:

“Amanda was such a joy to talk to. You could see she took pride in her work and it was very moving. She is a true winner!”

  • Kayleigh Carter, was our Newcomer of the Year Award Winner at Great British Care Awards 2022. Kayleigh has been with Saracen Care for less than 2 years and has worked her way up to being a Senior Support Worker. Feedback from GBCA Judges:

“Kayleigh appears to be a natural in this industry and is quickly becoming a huge asset to the care sector”.

  • Rosedale Team, won the Putting People First Award. Feedback from GBCA Judges:

“This award goes to some very unusual superheroes – they are in fact the RAIN superheroes (a project they have put in place and its amazing!). They showed kindess, empathy and out the box thinking. It is a brilliant approach to care, that is faultless. They really are superheros!”.

  • Alex Turner, Quality Assurance Manager, was highly commended for the Social Care COVID Hero award. Feedback from GBCA Judges:

“Alex was very passionate and this clearly shone through in his interview. He demonstrated a clear vision of actions necessary, organisational skills and commitment to support all his colleagues and staff through the pandemic”.

We’re Recruiting

Saracen Care provides high quality, personalised care in supported accommodation. We specialise in tailor made care packages, developing specific solutions for each individual. We always seek to empower and provide choice and opportunity, along with the respect and dignity everyone deserves.

We continue to take on new business and are maintaining our recruitment impetus and training provision.

View All Vacancies

What we do

Compassion, Respect, Empathy, Dignity, Courage, Adaptability and Integrity

Our Purpose

To maximise the potential for Individuals to Live their Best Lives as part of wider society.

Our Values

Values are intrinsic and fundamental to our service, embedded in everything we do from Recruitment to Corporate Governance.

  • To treat people as we would wish to be treated ourselves;
  • To work hard to deliver a bespoke service through choice and empowerment;
  • To carefully select and manage our staff so they provide safe, quality support via person centred care.

Our Vision

For Saracen Care to be recognised as the provider and employer of choice for health and social care in our Gloucestershire and Swindon localities.

Our Mission

To provide personalised, quality-led supported living care services to vulnerable adults.

Our Approach

We advocate a VIPs approach to Person Centred Care:

A Value base that asserts the absolute value of every person and is without discrimination – “Do our actions show that we respect and value this person?”

An Individualised approach, recognising an individual’s assets – “Are we treating this person as a unique individual, understanding and building on their strengths?”

Seeing the world from the Perspective of the individual – “Are we putting ourselves in their shoes to understand how our actions or situations are being interpreted and felt?”

Providing a Social environment that supports wellbeing – “Do our actions help this person to feel socially confident and a part of their community?”

Case Studies

House of Lords

Our Quality Assurance Manager, Alex, was highly commended for the amazing work he has done...
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We have an amazing achievement we would like shout about This is the first time...
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Saracen Property Purchase

The beginning of this year Saracen took the opportunity to purchase a beautiful property in...
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Food Shop Anxiety

Jack was showing signs of feeling anxious when going shopping, especially when it was crowded....
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A HUGE congratulations to Ben for completing his Diploma with *Distinction*. He has worked so...
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Ashley was supported to attend the community cycling, staff fed back “ this is a...
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Looking for a rewarding career in care?

We are looking for support staff who aspire to help vulnerable individuals live their best lives.

Apply Now

Agencies that commission our services:

Annual Satisfaction Survey 2021

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We are registered with

Cyber Essentials Secure

Cyber Essentials certification reassures our customers and stakeholders that we are working to secure our IT against cyber attack. It helps guard against the most common cyber threats and demonstrate our commitment to cyber security.