‘Just a quick email to say thank you for your input on today’s meeting. It’s reassuring that in a very short space of time, you and your team have been able to get to know J well and have been able to support him to the best of your abilities! Really just to say we appreciated all your work with J and his family so far. I feel that J’s mum is more involved now, and this wasn’t always the case before in other settings, which is a very positive thing. In my view, with all the challenges you and your team face to deliver the best care to J, it’s very important to acknowledge you are doing a good job and please keep it up!’.