“During our visit with A yesterday afternoon, A was on top form. A was more cheerful than of recent and full of chatter and laughter and telling us enthusiastically about her previous couple of days! This naturally, is a reflection of the great start yourself and your colleagues have made to the service provision, with clearly lots of positive engagement, fun and laughter, from your support team! It’s important to mention that the property was spotless. Again, a huge well done and thank you for these first few days.”