‘All I can say in total honesty is that you have been my best trainer in my last one year of undergoing care trainings in UK. You involved all trainees in class activities. Everyone had a voice! For me as a new employee in Saracen, your way of inducting me and others into Saracen has given me a full confidence that I am actually in a right company and have increased my sense of confidence, responsibility, knowledge and skills to prove myself as a competent support worker. The class was full of gaining knowledge and full of smiles, laughter and you cheering us up when we get answers to questions correctly. It was generally amazing’.
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