‘I would like to feedback that I have found whenever there has been a behaviour of concern, or accident/incident in one of my services, I have always had the support of Alex, or Emma/Konstantin to talk this through with and ensure that all the necessary procedures are followed, and persons contacted for the wellbeing of PWS/staff. If there has ever been any uncertainty or if an incident has met the threshold for a CQC notification or Safeguard referral to be submitted, Alex has promptly been at the end of a team’s call to talk through this together to come to a decision and then I have actioned. We then have all regrouped following all actions completed to ensure the situation is resolved and the circle is closed’.
Enabling People to Flourish and ‘Live their Best Lives’
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