Hayley Dalby – Care Manager, Swindon services
Hayley is a Care Manager, primarily responsible for Swindon services, ensuring high quality care carried out by competent and a regularly assessed and observed staff team. Hayley’s particular focus is on service users reaching their potential and achieving attainable outcomes.
Hayley has over 15 years’ experience, across a range of services including learning disabilities, mental health, elderly and dementia care. She has a Level 5 Diploma in Leadership and Management for Health and Social Care, is a Positive Behaviour Support (PBS) Train The Trainer, regularly delivering training in-house and for Gloucestershire Country Council. She is also a trainer in the safe administration of medication and manual handling.
Hayley is an experienced Dementia carer holding the Dementia Care Mapping qualification from Bradford University. This is an observational tool to improve understanding of an individual with dementia and inform the best way to support them.
“I have a passion and strong belief in person centred care, putting the person more in control of how they want to be cared for and supported”.